Appointments are required for all services, including oil change and State inspections.

Service is now open normal hours for all our stores. Starting Monday May 11th. We will be offering a limited number of "waiting" appointments per. day. "Waiting" for our purposes-reflects that the customer is waiting for the vehicle service at/in our facility. To continue our physical distancing protocol, we are requesting one person per vehicle for any waiting appointment. We will continue to encourage "Drop off" services that include the option of no personal contact.

Due to facility capacity constraints and physical distancing requirements we need to schedule appointments for all service and maintenance items. Thus, we are not accepting drive in customers that do not have a scheduled appointment. 

If you have an emergency, please contact us and we will figure out a plan on a case by case basis.

We are following all physical distancing requirements.  We believe that it is everyone's responsibility to stay at least 6 feet apart and to that end we have instructed our staff to encourage that behavior during customer interactions.  We have been fully disinfecting our facilities multiple times per day for the past several weeks and will continue to do so.  We have installed transparent shields and sliding glass windows in all our customer touch-point locations.  You will not be asked to wear a mask, however you will see people wearing masks, if you desire a mask to wear while you are here and left yours home, please feel free to ask your advisor for a disposable mask.

Per recommendations by the CDC we will not be serving any amenities such as pastries, fresh fruit, doughnuts, coffee or tea. 

Sincerely

Your Service Team at Charlie's Family of Dealerships

You are welcome to drop your vehicle off for service and take advantage of our fleet of shuttle vehicles for a ride to work or a local restaurant or shopping destination. If you elect to wait in our customer lounge, you will enjoy amenities from our Coffee Bar, Apple Valley Bakery's pastry selection, free WiFi service, TV, magazines & newspapers. We also have a full fleet of rental cars encase your vehicle is in for the night.

Charlie's Kia: Home of Super Service

When your car needs service, count on the trusted Service Center at Charlie's Kia, in Augusta, ME. Of course, Charlie's Kia is a great  place to get your Kia cared for by our factory-trained, Kia-Certified technicians. We'll not only make sure your Kia gets factory-approved service, but we'll make sure your Kia gets genuine Kia  parts. That's good to know if you live in Bangor, ME, because you're just a short drive from Charlie's Kia.

Great Maintenance, Trustworthy Repairs

You already know that regular maintenance is a big key to keeping your Kia vehicle, or other make and model, running well. That's why, at Charlie's Kia, we encourage all our customers to follow factory recommendations on maintenance. If you live in Auburn ME, it's nice to know you can easily maintain your car at nearby Charlie's Kia in Augusta, ME. Here are some of the more important maintenance items to put on your calendar:

• Oil Change
• Air Filter Replacement
• Multi-Point Inspection
• Tire Rotation
• Wheel Alignment

Even with regular maintenance, your car may occasionally need repairs. Here are some of the most common repairs, all of which we have handled many times at Charlie's Kia Service Center.

• Windshield Wiper Replacement
• Spark Plug Replacement
• Brake Pad Replacement
• Battery Inspection and Replacement
• Tire Installation

A Clean, Safe Environment

At Charlie's Kia, we safeguard you as well as your vehicle. We thoroughly disinfect our facilities to protect you. We've also installed transparent shields and sliding glass windows in all our customer touch-point locations to help maintain safe barriers.  As an extra precaution, we encourage you to use our "Drop Off" service that includes the option of no personal contact. In light of capacity limits and physical distancing, we ask our great customers to schedule appointments for all service and maintenance.

We do offer a limited number of "waiting" appointments, allowing customers to wait for the service at our facility. If you choose to wait in our customer lounge, you can enjoy our Coffee Bar, Apple Valley Bakery's pastry selection, free Wi-Fi, TV, magazines, and newspapers.

Schedule Your Service Now

We know service is important for your car, and the Service Center at Charlie's Kia is an important part of Charlie's Motor Mall in Augusta, ME. Whatever you're driving, keep your vehicle in top condition by calling or visiting us online soon to schedule an appointment.